AetherPal selected as remote support partner for Google’s android for work program

AetherPal was selected by Google to provide integrated remote support for the Android for Work platform, Google’s program that delivers security, management and productivity features and separation of work and personal data. Through AetherPal’s Remote Support capabilities, corporate IT help desks and CIOs will enjoy increased visibility and control of enterprise applications on end user devices. 

“Application support on both corporate owned and BYOD devices is a near universal concern shared by
corporate IT managers,” said Daniel Deeney, CEO of AetherPal. “With AetherPal’s Remote Support deployed within the Android for Work platform, IT managers will have increased visibility, control and management of applications running within the work profile, helping to alleviate some of those anxieties.”

Corporate users in need of support while accessing an enterprise application can contact their IT department and have a help desk manager remotely take control of the application residing in the work profile on the device to analyze, diagnose and resolve application and access control issues.

Deeney continued, “AetherPal’s vision is to enhance the user experience for connected devices by quickly and efficiently resolving problems when they arise. Through our involvement in the Android for Work program, we are extending this capability to the enterprise, enabling corporate users to achieve rapid problem resolution which in turn enhances productivity.”

By way of its Android for Work program, the Android Lollipop operating system and new compatible devices from Nexus and Samsung, Google is aiming to more deeply penetrate the enterprise market. A number of enterprise mobility managers and developers are populating the Google Play store with applications designed specifically for the enterprise user. As the only fully integrated remote support partner, AetherPal is well positioned to help Google strengthen Android devices in the enterprise market.